It’s 2024, and virtually everyone with access to the internet over the last few years has seen how rapidly AI has progressed. Yes, there were AI applications scattered here and there on the internet before, but it wasn’t until OpenAI that things took off.
As GPT models started to take over the internet, we also started seeing image generation services like Stable Diffusion and Midjourney. It became clear that it was only a matter of time before these AI models could be capitalized on and used by businesses and entrepreneurs.
In this article, we will look at some of the best ways that you, as a business owner, can start taking advantage of new advancements in the field. You might be surprised at how transformative they are to your workflow and operations.
1. Building a Professional Website and Online Content Has Never Been Easier
Every business can benefit from a well-designed website and a good online presence. In the past, you had to pay a lot of money to hire web designers to help you design and develop your online page. If you were on a budget, you had to compromise and accept that your website would not have the premium and professional look that you wanted.
However, with the recent advances in artificial intelligence, website development has become a super intuitive and easy process. According to Hocoos, you can now create business-ready websites in seconds. What’s more, even the content on them can be AI-generated.
That’s right. You no longer have to spend money on hiring copywriters, when AI can fulfill those tasks now. As such, what used to be a resource-intensive endeavor is now far simpler.
2. You Can Get AI to Take Care of Customer Service
You probably see where this is going. AI has become so powerful that virtually every aspect of running a business can be automated. Customer service used to be something that was expensive if done in-house, which is why outsourcing became a thing.
Today, however, we are seeing businesses move away from outsourcing and toward AI-powered customer service. Currently, this works best with chatbots that customers can talk to if they need help. That said, it’s only a matter of time before real-time voice-call support becomes widespread.
The benefits are insane here. For one, the biggest issue with traditional customer support, even when outsourced, is scale. Imagine if your business takes off and you start getting a lot of inquiries about your product or service.
You would need to increase the number of customer support representatives you hire, which also starts to eat into your profits. You don’t have that problem with AI chatbots. Secondly, your customers no longer have to worry about wait times and navigating through number-dialed menus to find the information they need.
It’s far more convenient and easy to simply talk to a chatbot that gets you 90% of what you need and then escalate as required.
3. AI Makes for a Great Second in Command
As a business owner and an entrepreneur, it’s easy to get overwhelmed by the number of choices and decisions you have to make. From managing appointments, inventory planning, taxes, and all the other details that go into business management, it’s a lot of work.
You might be able to manage when things aren’t too complex, but it’s not a long-term solution. At some point or another, you need assistance in helping you run your business. Most business owners in this situation decide to hire a secretary or an assistant, but the experienced ones need to be paid well.
Thankfully, you can find a number of great AI assistant packages that exceed expectations. These virtual assistants can help you manage your emails, assist you with appointments, and remind you of meetings and tasks you need to take care of. It might take some time to get used to interacting with a virtual AI assistant, but once you do, it’s hard to go back.
In conclusion, businesses across every niche are seeing transformation due to the influence of AI. Some would argue that this is a volatile time, and the benefits that AI brings also come with a hit to the industries it replaces. However, the implications may not be as scary as people make it out to be.
As a business owner, your focus is on maximizing profits, and AI can help with that. The sooner you start incorporating new technology, the bigger the advantage you have over your competitors.